Terms of Service

1.Agreement to these terms

These Terms of Service form a binding agreement between you and CMO Owls. You must be at least 18 years old, or the age of majority in your jurisdiction, and able to enter into a binding contract to use the product. If you use CMO Owls on behalf of a company, you confirm you have authority to bind that company to these terms.

2.Accounts

You are responsible for keeping your account credentials confidential and for all activity under your account. Tell us immediately if you suspect unauthorized access. One account is intended for use by one company; sharing login credentials across unrelated organizations is not permitted.

3.Subscriptions and auto-renewal

We will not require you to take any action for your subscription to continue; that is what "automatic renewal" means. It is your responsibility to cancel before the renewal date if you do not want to be charged for the next period.

4.Billing and price changes

Fees are billed in advance for each billing period. We may change our prices from time to time; if we do, we will give you advance notice and the new price will take effect at your next renewal, not the period you have already paid for. Applicable taxes are added where required by law.

5.Cancellation

Downgrading to the Free plan at any time is treated the same way: your paid features remain available until the end of the period you already paid for.

6.Refunds

Where applicable law grants you a mandatory right to a refund or withdrawal that cannot be waived by agreement (for example, certain consumer protection rights in your jurisdiction), this section does not limit that right.

7.Acceptable use

You agree not to:

• Use the product for any unlawful purpose, or to generate or publish content that is illegal, defamatory, or infringes someone else's rights.
• Attempt to reverse engineer, scrape, or gain unauthorized access to any part of the product or its underlying systems.
• Interfere with the product's operation or attempt to bypass usage limits tied to your plan.
• Resell or provide the product to third parties as your own service without our written agreement.

8.Your content and our content

You own the content you upload and the business data you connect. You grant us a limited license to use it solely to operate the product for you, such as generating content and reports for your account. We own the CMO Owls product itself, including the software, agents, and underlying strategy engine. Content our agents draft for your account is yours to use once approved and published; it is not published anywhere without your review and approval, as described on our product pages.

9.Third-party connections

Some features work by connecting a third-party account, such as Google Search Console, Google Analytics, LinkedIn, X, WordPress, Webflow, or Slack. Your use of those services remains subject to their own terms. We are not responsible for the availability or behavior of third-party services outside our control.

10.Intellectual property

CMO Owls, its logo, and the product itself are the property of CMO Owls. Nothing in these terms transfers any of our intellectual property to you, beyond the limited right to use the product as intended while your subscription is active.

11.Suspension and termination

We may suspend or terminate your access if you materially breach these terms, including for non-payment or a violation of the acceptable use section, after reasonable notice where practical. You may stop using the product and cancel your account at any time. Sections of these terms that by their nature should survive termination, including ownership, disclaimers, limitation of liability, and governing law, will survive.

12.Disclaimers

The product is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. AI-generated content and recommendations may contain errors; you are responsible for reviewing and approving anything before it is published or acted on, which is why every agent routes its output through your approval first.

13.Limitation of liability

To the fullest extent permitted by law, CMO Owls will not be liable for indirect, incidental, special, or consequential damages, or loss of profits, revenue, or data, arising from your use of the product. Our total liability for any claim relating to the product is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these terms limits liability that cannot be limited under applicable law.

14.Indemnification

You agree to indemnify and hold CMO Owls harmless from claims, damages, and expenses arising from your breach of these terms or your misuse of the product.

15.Governing law and disputes

These terms are governed by the laws of Finland, without regard to conflict of law principles. Any dispute arising from these terms or your use of the product will be subject to the exclusive jurisdiction of the competent courts of Finland, except where mandatory consumer protection law in your country of residence entitles you to bring a claim in your local courts. If you are a consumer in the EU, nothing here removes the protections you are entitled to under the law of your country of residence, including under the GDPR.

16.Changes to these terms

We may update these terms from time to time. If we make a material change, we will notify you by email or through a notice in the product before the change takes effect. Continuing to use CMO Owls after a change takes effect means you accept the updated terms.

17.Contact us

Questions about these terms can be sent to support@cmoowls.com.